Solutions Engineer
LB122
Posted: 19/11/2025
- $175,000 - $225,000
- New York
Solutions Engineer
Role Overview
We’re looking for a technical, customer-facing engineer who can guide customers from first evaluation to production. You’ll scope architectures, lead demos and POCs, troubleshoot integrations, and feed insights directly into product and engineering. This is a high-ownership role sitting close to the founders, blending pre-sales, post-sales, and forward-deployed engineering.
What You’ll Do
- Lead technical discovery, architecture scoping, demos, and POCs
- Build tools/scripts to streamline deployments
- Troubleshoot integration, performance, and infrastructure issues
- Optimise latency, throughput, and resource use with customers
- Work with founders on GTM and technical strategy
- Bring customer insights back into the roadmap
Must Haves
- 2+ years in solutions/forward-deployed/technical customer-facing roles
- 3+ years of full-stack or backend engineering (APIs, developer products)
- Startup experience
- Strong debugging skills and production instincts
- Ability to manage several active customer projects
- Strong communication with technical + non-technical stakeholders
Nice to Haves
- Experience with AI/ML, LLMs, OCR, or document understanding
- Enterprise security exposure (SSO, SOC2, IAM)
- Comfortable writing technical content or leading webinars
- Experience with data pipelines, PDF parsing, or integrations
Anna Heneghan
Head of Machine Learning & AI Recruitment