Retention Marketing Executive

  • £35000 - £45000 per annum + + benefits
  • London
  • Permanent

Retention Marketing Executive - UK, London (Hybrid)

Mid-Senior Level

Salary: up to £45k + benefits

About Them:

They're seeking a passionate Retention Marketing Executive to join their dynamic team in London. As a values-driven company, they're committed to fostering an inclusive and supportive culture where you can thrive and drive your own experience. Join them in shaping the future of the energy sector and making a positive impact on the planet.

The Role:

As a Retention Marketing Executive, you'll play a pivotal role in developing and executing marketing strategies to drive customer retention and revenue growth in the energy sector. Reporting to the Marketing Manager, you'll leverage your expertise to create targeted campaigns that resonate with their diverse customer base.

What You'll Be Doing:

  • Conducting Customer Segmentation and Analysis
  • Developing Retention Strategies Aligned with Business Objectives
  • Planning and Executing Multi-Channel Retention Campaigns
  • Managing Customer Feedback and Addressing Concerns Promptly
  • Analyzing Retention Metrics and Providing Regular Reports
  • Developing Personalized Communication Strategies
  • Identifying Upsell and Cross-Sell Opportunities
  • Conducting Competitor Analysis and Adjusting Strategies Accordingly
  • A/B Testing and Continuously Optimizing Campaigns
  • Setting Realistic Retention Goals and Providing Forecasts

What You'll Bring:

  • Bachelor's Degree in Marketing, Business, or Related Field
  • Proven Experience in Retention Marketing or Similar Role
  • Strong Understanding of Digital Marketing Techniques
  • Excellent Communication Skills, Both Written and Verbal
  • Analytical Mindset with Proficiency in Data Analysis
  • Self-Motivated and Proactive Individual
  • Creative Thinker with Ability to Generate Innovative Strategies

Why would you join them?

  • Personalized Learning and Development Budget
  • Hybrid Working Hours
  • Your Choice of Mac or Windows
  • Birthday Day Off
  • Mental Healthcare Sessions with UnMind
  • Enhanced Family Leave
  • Pension Contribution

Join Them:

If you're excited about driving meaningful change in the energy sector and making a difference as Retention Marketing Executive, apply now!

Understanding Recruitment are acting as an agency for this Retention Marketing Executive opportunity!

Laura Trimmer Product Management Recruitment Consultant

Apply for this role